Customer Service Representative (Bilingual French)

Description du poste :

• ✓Customer Service Representative - Bilingual
• ✓(English/French)
• ✓Pay from $35 to $40 per hour with significant growth and earning potential!
• ✓Toronto Branch
• ✓3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success.

• ✓Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.
• ✓Why Customer Service at Uline?

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre.

• ✓Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre.
• ✓Make a Difference: Deliver legendary service by identifying effective solutions that support our customers' business needs.
• ✓Position Responsibilities
• ✓Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• ✓Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
• ✓Build business relationships with customers over phone, email and chat.
• ✓Understand customer needs and recommend Uline's best solutions.
• ✓Help customers navigate Uline's website and online ordering.
• ✓Minimum Requirements
• ✓High school diploma or equivalent. Bachelor's degree preferred.
• ✓Excellent problem-solving, listening and communication skills.
• ✓Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• ✓Bilingual (English/French) - fluent in both verbal and written forms.
• ✓Benefits
• ✓Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
• ✓Multiple bonus programs.
• ✓Paid holidays and generous paid time off.
• ✓Tuition Assistance Program that covers professional continuing education.
• ✓Employee Perks
• ✓On-site café, outdoor patio and first-class fitness center.
• ✓Monthly employee-appreciation events.
• ✓Opportunities for community involvement.
• ✓Best-in-class, clean, modern facilities.
• ✓About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

• ✓Uline is a drug-free workplace. All positions are on-site.
• ✓Uline is an Equal Opportunity Employer
• ✓()