Billing Specialist (Bilingual French/English)

Description du poste :

• ✓Billing Specialist (Bilingual French/English)
• ✓Full-Time | Permanent
• ✓Location: Montréal, QC

An established national law firm is seeking a detail-oriented and organized Billing Specialist to join its Finance team in Montréal.

This is an excellent opportunity for a billing professional looking to further develop their experience within a sophisticated legal environment. Working closely with the Billing Manager and collaborating with lawyers, legal assistants, and other internal stakeholders, you will play an integral role in the client billing process, ensuring invoices are prepared accurately, submitted on time, and managed in accordance with client-specific requirements.

The successful candidate will bring strong technical billing skills, exceptional attention to detail, and a client-service mindset. This role offers exposure to a range of billing processes, electronic billing platforms, and opportunities to contribute to ongoing process improvements within a collaborative Finance team.

• ✓Why Join
• ✓Join an established and highly regarded national law firm
• ✓Work within a collaborative and supportive Finance team
• ✓Gain exposure to a variety of legal billing processes and e-billing platforms
• ✓Develop strong working relationships with lawyers, legal assistants, and clients
• ✓Take part in process improvement initiatives and system enhancements
• ✓Expand your technical expertise across billing systems and electronic invoicing
• ✓Work in a fast-paced professional environment that values accuracy and client service
• ✓Benefit from opportunities for professional development and growth
• ✓Key Responsibilities
• ✓Billing & E-Billing Operations
• ✓Prepare, review, and process client invoices, including edits and revisions requested by billing lawyers and legal assistants
• ✓Submit invoices through automated billing tools, email platforms, and client-specific e-billing portals
• ✓Ensure all billing activities are completed accurately and within established deadlines
• ✓Maintain accurate client and matter billing information within the firm's financial management system
• ✓Review billing data to identify and resolve discrepancies prior to invoice submission
• ✓Ensure electronic invoices comply with client-specific billing guidelines and requirements
• ✓Coordinate with internal teams on client onboarding, e-billing setup, and ongoing maintenance
• ✓Monitor invoice rejections and appeals, investigate issues, and coordinate successful resubmissions
• ✓Support timely payment by working with internal stakeholders and clients to resolve billing issues
• ✓Serve as a resource to colleagues regarding e-billing requirements and best practices
• ✓Client Service & Communication
• ✓Respond to billing inquiries from clients and internal stakeholders in a professional and timely manner
• ✓Investigate and resolve billing discrepancies, payment issues, and invoice-related concerns
• ✓Maintain accurate records of client communications and billing activities
• ✓Develop and maintain positive working relationships with lawyers, legal assistants, clients, and external contacts
• ✓Provide clear and effective communication when addressing billing questions or resolving issues
• ✓Deliver a high standard of service while managing competing priorities and deadlines
• ✓Process Improvement & Team Support
• ✓Participate in initiatives to improve billing accuracy, efficiency, compliance, and overall client service
• ✓Assist with system implementations, upgrades, testing, and process documentation
• ✓Provide technical billing support, guidance, and training to new team members when required
• ✓Act as backup support for other members of the Finance team
• ✓Contribute to special projects and additional responsibilities as assigned
• ✓Maintain strict confidentiality of client and firm information
• ✓Follow established policies, procedures, and client-specific compliance requirements
• ✓What You Bring
• ✓College diploma or university degree in Accounting, Finance, Business Administration, or a related field
• ✓Minimum 2 years of billing experience, ideally within a law firm, professional services firm, or similar environment
• ✓Bilingual proficiency in French and English
• ✓Advanced proficiency in Microsoft Excel and other Microsoft Office applications
• ✓Experience with legal billing systems such as Aderant Expert and/or Prebill Workflow is considered an asset
• ✓Familiarity with LEDES billing formats and electronic billing processes

Exposure to e-billing platforms such as Bill Blast, TyMetrix, CounselLink, Serengeti, Legal Tracker, or similar systems is an asset

• ✓Ability to learn new systems and technologies quickly
• ✓Exceptional attention to detail and a strong commitment to accuracy
• ✓Excellent organizational and time-management skills, with the ability to prioritize competing deadlines
• ✓Strong analytical, research, and problem-solving abilities
• ✓Excellent written and verbal communication skills
• ✓A customer-service mindset with strong interpersonal and relationship-building skills
• ✓Ability to work independently while contributing effectively within a team environment
• ✓A positive, adaptable, and resilient approach to challenges
• ✓Strong understanding of compliance requirements and the importance of following established procedures
• ✓Career Opportunity

This position is well suited to a bilingual billing professional who enjoys working in a detail-oriented environment and wants to continue developing their expertise within the legal industry.

You will have the opportunity to work across multiple aspects of the billing cycle, develop your knowledge of electronic billing processes, and build relationships with a range of internal and external stakeholders.

The successful candidate will be someone who takes pride in producing accurate work, enjoys solving problems, and is comfortable navigating a fast-paced environment where priorities and deadlines can shift.

Previous experience in a law firm or professional services environment will be beneficial, particularly for candidates familiar with complex billing requirements and client-specific invoicing processes.

• ✓Compensation & Benefits
• ✓A competitive base salary is being offered, depending on experience and qualifications.

This is an excellent opportunity for a bilingual billing professional to join an established legal organization, expand their technical expertise, and contribute to a collaborative Finance team.