Customer Service Representative – Bilingual (French)

Description du poste :

• ✓(English / French) Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Customer Service Representative - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Toronto Branch Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

• ✓Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.
• ✓Why Customer Service at Uline?
• ✓Learn: In-depth training helps you sharpen communication and problem-solving skills.
• ✓Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
• ✓Connect: Build strong relationships in our collaborative in-person setting with regular team events.
• ✓Position Responsibilities
• ✓Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• ✓Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• ✓Build business relationships with customers over phone, email and chat.
• ✓Understand customer needs and recommend Uline's best solutions.
• ✓Help customers navigate Uline's website and online ordering.
• ✓Minimum Requirements
• ✓High school diploma or equivalent. Bachelor's degree preferred.
• ✓Excellent problem-solving, listening and communication skills.
• ✓Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• ✓Bilingual (English / French) - fluent in both verbal and written forms.
• ✓Benefits
• ✓Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
• ✓Multiple bonus programs.
• ✓Paid holidays and generous paid time off.
• ✓Tuition Assistance Program that covers professional continuing education.
• ✓Employee Perks
• ✓On-site café, outdoor patio and first-class fitness center.
• ✓Monthly employee-appreciation events.
• ✓Opportunities for community involvement.
• ✓Best-in-class, clean, modern facilities.

About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

• ✓Uline is a drug-free workplace. All positions are on-site.
• ✓Uline is an Equal Opportunity Employer
• ✓Our employees make the difference and we are committed to offering exceptional benefits and perks!
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